[Archive] Internet Help

Hashut’s Blessing:

Howdy, y’all! Based on the number of computer help topics I start, you can see why I’m not in charge of running the site, merely policing it :smiley: Anyhow, I have a phoneline cable that I wanted to plug into my router (allowing me to play my xbox live), but the connection isn’t right - what is the name of the thing that I would need to buy to make the connection, please?

snowblizz:

Not correct? The phone line connector is shaped a special way for exactly the purpose of not being able to place it where it doesn’t belong.

Are we talking about a modem/router or just a router?

You’ll find that the phone line connector looks a lot like a regular LAN connector but they are not the same. You can’t plug a phoneline into a LAN port. (Well, actually you can, because the phone conenctor is the smaller one, but it won’t work).

Hashut’s Blessing:

The wire is what you would use to plug a phone into the phone line. I want to know what the name of a connector/adaptor would be to allow me to plug it into an internet router - I’m sure that there is one, I just don’t know what it would be called, lol.

Pyro Stick:

I dont really understand what you are on about. You dont use phone lines to connect your xbox to a router, you use an Ethernet Cable, same cable you use to connect your computer to your router. Most routers have more than 1 ethernet port so you can do things like connect your xbox at the same time as your computer to the internet.

rabotak:

i’m not sure, but could this be a CAT-5 cable you’re talking about? they’re the ones to use for LAN, office networks etc.

snowblizz:

The wire is what you would use to plug a phone into the phone line. I want to know what the name of a connector/adaptor would be to allow me to plug it into an internet router - I'm sure that there is one, I just don't know what it would be called, lol.

Hashut's Blessing
Well that's the problem. Like Pyro says you CAN NOT (well AFAIK, I'm not an engineer, but it's normally not done) connect a phone line into the router (except the "Internet" or "phone" jack on the router, in the case of a modem/router). There's no adapter because it won't work. Period.

The Xbox would have a LAN port (RJ-45 connector, using a CAT-5 cable) which you connect to the router/modem, which would connect to the Internet. Basically:
Wall phoneplug| ---phone cable--- | phone connector on modem / router LAN ethernet (RJ-45 jack) connector | ----ethernet (cat-5) cable--- | Xbox LAN ethernet plug (RJ-45)

Hashut’s Blessing:

Sorry, was posting quickly both times. My new skybox has a cable that plugs into the phone-line socket on the wall (which is downstairs, so the cable is VERY long). The end that goes into the skybox is the same as would go into the xbox for an internet connection. So, I was hoping to take the plug from the skybox and use it to connect my xbox to the internet. As has been said, the end that plugs into the wall goes into a phoneline socket - I was under the impression that there was an adaptor that would allow me to plug it into the router in the same way as a direct cable from E.G. laptop to router.

Hope I’m making more sense, otherwise, I’ll take pictures tomorrow.

Being a bit of a dunce, sorry all!

Pyro Stick:

I think you are making this more complicated than it needs to be. Im guessing this is the cable you are trying to describe: http://www.amazon.co.uk/BT-Male-RJ45-Cable-1m/dp/B003531ES6/ref=acc_glance_ce_ai_ps_t_4

Instead of fiddling around with adapters that probably dont exist just buy a new ethernet cable for the xbox. Alternatively you could invest in wireless for your xbox, although thats around £40 more expensive than just a 20m ethernet cable.

snowblizz:

Without knowing exactly what a Skybox is I’m still going to say, no dice.

The issue is two-fold.

The Xbox doesn’t have a modem, which is what you need to connect to the internet, so even if you can fit the cables it won’t help you. The Xbox only has LAN ports which only takes a LAN cable, whether the plug fits or not. So regardless if you manage to jam the cable there the Xbox cannot communicate over the phone network. I’m gonna go out on a limb here and say you can’t connect the laptop to the wall plug and get Internet either, right? The Xbox connects to a router just as the laptop would, well one that isn’t ancient and has an actual phone-jack on it at least! Modern laptops usually don’t have a modem anymore.

And that’s the other problem. A phone cable will not work as a datacable, yes they are both basically filled with copper it’s just that the phone line doesn’t have the correct number of strands connected the right way.

In general, mind. You got weird electrical outlets in England too so I guess it’s technically possible you have an ethernet cable to the phone. But I very much suspect not.

In principle you could always try and see what happens, now I’m not officially going to suggest that because I have managed to jam a phone cable into an ethernet socket. I got it loose but it was a rather hairy situation, theoretically it could pull loose and get stuck. So I’m not taking any blame if you break something.

But yeah, pics probably wouldn’t hurt.

Hashut’s Blessing:

Pyro’s hit the nail on the head :wink: I do have wireless for the xbox (bought as a present), but it won’t connect to the Internet, just the network - which is frustrating, lol. Probably is easier to buy a new cable rather than an adaptor, lol. Another reason I wanted an adaptor was because the wire goes behind the TV stand (broken, so not too safe moving it), two full DVD racks, under/behind a wardrobe and through the floor, lol :smiley:
EDIT: Would this work? http://www.amazon.co.uk/Cat5e-RJ45-Ethernet-Network-Cable/dp/B000IAHNRK/ref=sr_1_8?s=electronics&ie=UTF8&qid=1315862682&sr=1-8

snowblizz: I think you’ve misunderstood me - I was saying that the wire that goes into the phonesocket won’t go into the router’s socket :wink:

Pyro Stick:

Pyro's hit the nail on the head ;) I do have wireless for the xbox (bought as a present), but it won't connect to the Internet, just the network - which is frustrating, lol. Probably is easier to buy a new cable rather than an adaptor, lol. Another reason I wanted an adaptor was because the wire goes behind the TV stand (broken, so not too safe moving it), two full DVD racks, under/behind a wardrobe and through the floor, lol :D
EDIT: Would this work? http://www.amazon.co.uk/Cat5e-RJ45-Ethernet-Network-Cable/dp/B000IAHNRK/ref=sr_1_8?s=electronics&ie=UTF8&qid=1315862682&sr=1-8

Hashut's Blessing
If you need one that long then it will work to connect your xbox to the router fine.

Dont see why the wireless adapter wont work for you. I dont think its possible to connect to the network without connecting to the internet as well. Maybe your router needs to be configured to let the connection through.

snowblizz:

snowblizz: I think you've misunderstood me - I was saying that the wire that goes into the phonesocket won't go into the router's socket ;)

Hashut's Blessing
Well it's not exactly like I have clear picture of what you are trying to plug in and where...:~

But again I have to say "well, obviously it wouldn't" because then you'd be trying to plug either a phone line into an ethernet port or an ethernet cable into a phone jack. Basically though, the cable that goes into the wall is probably not the want you want to be disconnecting.
Of course you could be living in a house with ethernet wired in the wall plug (like my student "dorm" here) which of course would make the confusion rather worse.

If we are "just" talking about connecting the Xbox and router, well then yes the cable you pictured is what you need though wireless is probably the way to go.
Maybe you could tell me the make and model number of the router? Give me an idea of if we are on the same page let alone in the same book!
Dont see why the wireless adapter wont work for you. I dont think its possible to connect to the network without connecting to the internet as well.

Pyro Stick
Actually it very much is. When you connect a computer/Xbox/or whatever to the router it forms a local network. Like a very small Internet so to speak. Connecting to the Internet is then what the modem (eg in the router) does on behalf of your local network. You can't bypass this device and have it work. At my parents where I have the modem/router set-up I'm very often in the situation that I have what is called "local access only". That is I'm connected to the router and other devices on the network, but the router has no connection to the Internet. Usually there's some problem on the ISP's side of things or the modem and/or router part has done what on Windows is called Blue Screen of Death, ie crashed.
Maybe your router needs to be configured to let the connection through.

Pyro Stick
Most likely. A couple of things I've tripped up on in the past:
- Wireless MAC-filter is on and blocking all new equipment from accessing the router
- The wi-fi is using a protection method, WPA, WPK/2 etc etc and you need to enter this information on the device accessing the router. Basically a password in a sense.

However, both of these acts as a barrier between router and device, and should allow Internet access. HB are you *sure* the Xbox actually is connected to the network?

Hashut’s Blessing:

Pyro: Thanks. It doesn’t need to be quite THAT long, but it was more checking it was the right kind :wink:

snowblizz: Again, I apologise for not having been clearer before :wink: However, I’m not such a technological dunce that I’d mistake it connecting to the LAN and not the Internet, especially since it comes up on the xbox saying it’s connected tot he network, but can’t to the Internet :smiley:

The problem regarding the wireless could just be that it’s in a deadspot for the Internet, but not the LAN.

Still, problem solved now, I just need to get a cable (which is more effort than an adaptor, but would’ve saved everybody’s brains, lol).

snowblizz:

The problem regarding the wireless could just be that it's in a deadspot for the Internet, but not the LAN.

Hashut's Blessing
The things is, that's not possible.

Either you are in range of you LAN and can connect through it to the Internet or you are not in contact with the LAN and thus unable to use it to get a Internet connection.
This sounds eminently solvable, I'm just not very good at the "distance help" thing, but find hard to let go when the solution should really be simple. Not a good combination!

FWIW it's not possible to rely on what the device tells you. My laptop regularly claims to be in contact with the my home network or at least somewhere when it is no such thing, in fact the wireless adapter can be shut off and the computer is still claiming a network connection.

cornixt:

As Snowblizz says, that’s not possible. As he has also said, the router is probably the thing stopping it from connecting to the internet. You may need to change some settings on the Xbox and/or the router.

Hashut’s Blessing:

Sounds odd that it’s impossible since it’s happened with laptops at various points over the last four years for me… Thought I knew about computers than that, lol.

Any idea as to what needs to be changed (even if not how)?

Btw, thanks to all for the help so far.

cornixt:

Not knowing anything about your router or the Xbox makes it a bit tougher to diagnose. I might be able to sort out the router part though.

What make is your router? Do you know what encryption your router is using? WEP, WPA or WPA2? Do you use the wireless connection for anything else?

Hashut’s Blessing:

I shall find that stuff out as best I can and get back to you. Thanks :wink: Only use it for Internet (laptop wirelessly, two desktops plugged in and atteptive xbox wirelessly).