Tarrakk Blackhand:
Kera is claiming "ongoing harrasment"
As GSF has said, we honestly couldn't say what made her leave.
As Cornixt said, it did come as out of the blue that she has actually left, it was unexpected and definately not ideally what we would have wanted.
Just to try and put some sense into all of this and to put it into perspective:
Is there anything "Automatic" you guys set up on this server that automatically send an E-mail with a possible "Do Not Spam" warning in it?
Logically deducing the situation......
a.) Kera loves posting things because she is addicted to web fourms, wants to be helpful and wants to chat with her fourm friends
b.) Kera isn't concerned with "Post Count", just the fact that she can post as she pleases because she is a free spirit
c.) The system has a set "30 post per day limit" and has an automatic reaction when said limit is reached or exceeded
d.) Kera posts 31+ posts per day on adverage
e.) The computer kicks into action and sends her the "You are Spamming and will get blocked...signed the moderators" letter
f.) This happens to her every day because she can't stop posting more than 31+ posts per day
g.) Kera finally has enough of this, thinks that the Staff are sending the letters, and she rages and leaves fourm.
With this in mind, the staff wouldn't know what upset her because it wasn't the staff sending the letters, but the automatic website computer response in it's attempts to stop harmful "Spam" like an annoying identical 100+ posts of "buy this product from our web site" type of thing.
Kera probably didn't realize that this was an "Automatic Response" from the web's "Spam Guard Robot" and considered that it was a direct Staff attack (which apparently, it wasn't).
My suggestion to remedy this paticular problem is to do one of the following things :
a.) Remove the Automatic Spam Guard limit for Kera and other "High Posters"
b.) Increase the ammount of posts the Automatic Spam Guard will handle before it sends out it's letter - say 50-75 posts per day
c.) Remove the Automatic Spam Guard alltogether.
In any case, I think the staff should send a letter to Kera apologizing for this confusion, explaing the ASG and what it does and WHY it does it (obviously NOT to personally block Kera, but to block the real harmful Spam like "Buy this product...") and that this wasn't a personal response, but a heartless automated one...and hopefully this will help get her back.
To all involved : Please don't read this as if I'm taking sides, but that I am typing this with the intention of restoring order and remedying this situation so that in future, we don't loose more people due to a "Computer Error". Afterall, CDO is a "Human Based" website, isn't it? :D